Frequently Asked Questions

Residents are lovingly handcrafted art dolls.To help them last for many adventures:Keep away from excessive moisture.Spot clean only.Avoid prolonged direct sunlight.Store in a cool, dry place.Handle delicate accessories with care. Poseable dolls contain internal wire armatures. While they're designed to be gently repositioned, repeated bending in the same place may eventually weaken the wire.

Our Residents are handmade art pieces made with many beaded, felt, and embroidered details. Most are made with a fluff polyester yarn, so machine washing can cause damage. If your little Resident has a bit too much fun in the sun, we recommend spot cleaning with warm water and soap. If you must wash them, place them in a pillowcase and use a delicate, cold cycle. Air dry to avoid melting the Polyfil stuffing.